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HIA UPDATE

The Health Information Act (HIA) is now in effect.
Healthcare providers licensed under HCSA must meet Cybersecurity and Data Security Essentials before sharing patient data with the National Electronic Health Record (NEHR).

Is Your Healthcare Organisation Ready for HIA?

The Health Information Act (HIA) now requires healthcare providers to meet strict cybersecurity standards when handling and sharing patient data with NEHR.

Contfinity is a CSA-onboarded CISO-as-a-Service (CISOaaS) consultant, helping healthcare organisations assess cybersecurity readiness, close security gaps, and achieve certification under the SG Cyber Safe Programme.

What Is the Cybersecurity Health Plan?

The Cybersecurity Health Plan is part of Singapore’s SG Cyber Safe Programme.

It helps healthcare organisations assess their cybersecurity posture, address security gaps, and prepare for certification.

 

With guidance from a CSA-onboarded CISOaaS consultant, organisations can work towards Cyber Essentials or Cyber Trust certification.

Eligible SMEs receive up to 70% co-funding from CSA on professional consulting fees. You only pay a fraction of the cost.

The Five Pillars Your Organisation Will Be Assessed Against

  • People
  • Hardware & software
  • Data
  • Incident response
  • Virus & malware protection
  • Access control
  • Secure configuration
  • Backup essential data
  • Software updates

Accountability

  • Senior management ownership and stewardship
  • Employee awareness & training
  • Cybersecurity policies and processes

Assets

  • People
  • Hardware & software
  • Data

Protect

  • Virus & malware protection
  • Access control
  • Secure configuration

Update

  • Software updates

Backup

  • Backup essential data

Respond

  • Incident response

Does This Apply to Your Organisation?

If your organisation stores or processes patient data, HIA cybersecurity requirements likely apply. 

If you handle patient health information, cybersecurity compliance is required.

Why Cybersecurity Matters for Healthcare

Healthcare organisations manage some of the most sensitive data that exists. Strong cybersecurity helps you:

Protect Patient Trust

Patients trust you with their most sensitive information. Strong cybersecurity safeguards that trust.

Secure Health Data

With mandatory NEHR data sharing under HIA, your systems must be secure end to end.

Meet National Standards

Certification shows your commitment to cybersecurity, increasingly required by partners and regulators.

Build Long-Term Resilience

Good cyber hygiene reduces operational disruption and strengthens your organisation for the long run.

Cybersecurity is no longer just IT — it’s part of responsible healthcare delivery.

How Contfinity Helps You

We guide healthcare organisations from assessment to certification.

1. Preliminary

We assess your current cybersecurity posture, determine your funding tier, and advise you on the IMDA CTOaaS application process.

2. Gap Assessment (Pre-CISOaaS)

We identify gaps against the Cyber Essentials or Cyber Trust framework and build your remediation roadmap.

3. Remediation & Consulting

We close the gaps — developing or enhancing your IT Security Policy, access controls, and incident response plans.

4. Post-Assessment

We verify your updated posture meets CSA requirements and prepare your Cybersecurity Health Plan (Schedule B) submission.

5. Submission & Certification

We support the preparation of your certification package and guide the submission of supporting documentation to the appointed certification body for the Cyber Essentials Mark.

Transparent Pricing — Pay Only the Net Cost

We don’t just hand you a checklist. Our team of CSA-onboarded, industry-certified consultants will work with you from day one through to certification — handling the complexity so you can focus on your patients.

Eligible SMEs may receive up to 70% co-funding through the IMDA CTO-as-a-Service (CTOaaS) programme.

Contfinity will guide you through the funding application, cybersecurity assessment, and certification process to ensure your organisation receives the maximum available support.

Why Choose Contfinity?

We don’t just hand you a checklist. Our team of CSA-onboarded, industry-certified consultants will work with you from day one through to certification — handling the complexity so you can focus on your patients.

CSA-Onboarded CISOaaS Provider

We are officially listed by CSA — not just any consultant.

Proven Track Record

We have helped SMEs across multiple industry sectors achieve cybersecurity certification.

End-to-End Support

From funding application to certification award — we handle every step.

Frequently Asked Questions

Do I need to apply for funding myself?

No. Contfinity will guide you through the IMDA CTOaaS portal application as part of our onboarding process.

What is the difference between Cyber Essentials and Cyber Trust?

Cyber Essentials is the entry-level certification covering 5 core security domains — ideal for smaller or less digitalized organisations. Cyber Trust is for organisations with higher digital complexity and risk exposure, covering up to 22 domains across 5 tiers. Contfinity will recommend the right pathway after the initial assessment.

What if we already have some cybersecurity measures in place?

Great — that gives us a head start. We will assess your current posture against the framework, identify gaps, and build on what you already have. You won’t be starting from zero.

Is Contfinity authorised by CSA?

Yes. Contfinity has been formally onboarded by CSA as a CISO as-a-Service (CISOaaS) consultant for the Cybersecurity Health Plan programme. You can verify our listing on the IMDA CTOaaS portal.


Under Section 3  – Approved CISOaas Consultants for HIA & HIMs Vendors

Start Your Cybersecurity Readiness Check

HIA cybersecurity requirements are now part of Singapore’s healthcare landscape. Understanding where your organisation stands is the first step.

Talk to our team for a no-obligation cybersecurity assessment.